JetBlue Airways STX Terminal – Henry E. Rohlsen Airport

JetBlue Airways at STX Terminal is famous for its exceptional services and conveniences. A key component of their commitment to excellence lies in the seamless terminal experience they offer. With streamlined check-in processes, unaccompanied minor care, and duty-free shops, you can reach your destination without a hitch. The terminal’s lavish clubs offer a haven of tranquility, where you can relax and recharge amidst Wi-Fi connectivity, gourmet dining, and rejuvenating spa treatments.

In this guide, you can access clear and brief information that is crucial for ensuring a smooth and enjoyable travel experience. So, let’s get started!

JetBlue Airways STX Terminal – Henry E. Rohlsen Airport Overview

Explore all the essential information about JetBlue Airways at Henry E. Rohlsen Airport (STX) Terminal with this detailed guide.

Airlines Name	Henry E. Rohlsen Airport
Airport Code	STX
Arrivals	Terminal M
Departure	Terminal M
Airport Address	M6X3+M56, Christiansted, St Croix 00821, US Virgin Islands
Airport Contact Number	+13407781012
IATA Code	B6
ICAO Code	JBU
City	Christiansted
Country	US Virgin Islands
Official Website	https://www.jetblue.com/
Instagram website	https://www.instagram.com/JetBlue/
Youtube website	https://www.youtube.com/user/jetblue
Facebook website	https://www.facebook.com/JetBlue
Twitter website	https://twitter.com/JetBlue

What Terminal is JetBlue Airways STX Terminal – Henry E. Rohlsen Airport?

JetBlue Airways operates out of Terminal M at STX Terminal-Henry E. Rohlsen Airport. You can find check-in counters located within Terminal M. At STX Terminal, check-in typically opens 3 hours before the scheduled departure time. 

It’s recommended to arrive early to avoid potential delays as the check-in counters close 1 hour before the flight’s departure. You can also choose to check-in online 30 hours before departure. 

Boarding for JetBlue flights generally starts 45 minutes before departure. You must go through security screening before boarding. This process involves checking personal belongings and can take time, especially during busy periods.

Plan your arrival at the airport well in advance to ensure a smooth check-in process. Be prepared for security screening and potential wait times, especially during peak travel seasons.

JetBlue Airways Departure Terminal STX Airport

JetBlue Airways operates out of Terminal M at STX Terminal- Henry E. Rohlsen Airport. The check-in counters for JetBlue are located in the departure hall of Terminal M, typically open 3 hours before the scheduled departure time.

Once you check-in, you can proceed through security screening, where you must present your boarding pass and passport. Departure gates for JetBlue flights are located within Terminal M. Gate numbers are usually displayed on the boarding pass and on airport screens.

Boarding for JetBlue flights generally begins 45 minutes before departure. You are advised to be at the gate on time, as boarding may close 15 minutes before departure.

Eligible passengers, such as those in premium classes or with specific loyalty status, may have access to partner lounges available in the STX Terminal M.

The STX Terminal M offers a range of duty-free shopping and dining options, including restaurants, cafes, and retail stores for last-minute purchases. 

JetBlue Airways Arrivals Terminal STX Airport

JetBlue Airways passengers will disembark at the designated arrivals terminal upon landing at STX Terminal M. To help passengers who are just arriving navigate the necessary procedures, the airport provides clear signage that is available in a variety of languages. 

The immigration area is well-staffed and has electronic passport gates that make the process easier for eligible travelers. You will proceed to the baggage claim area once they have cleared immigration. 

The baggage claim at Henry E. Rohlsen Airport is modern and effective, with digital screens that display flight information. The area has trolleys that make it easy to move luggage around, and staff members are available to help with any problems. 

You can also have access to a variety of ground transportation options once they have passed through biosecurity and customs. Taxis, shuttle buses, rental cars, and public transportation are available at Henry E. Rohlsen Airport. 

JetBlue Airways Lost and Found Counter at STX Terminal

The JetBlue Airways Lost and Found Counter is conveniently situated near the arrivals area at STX Terminal. If you may have misplaced personal belongings during your flight or while navigating the terminal, you will find this service simple to access. 

To direct customers to the counter, signage is clearly marked and the team at the counter is trained and well-versed in handling lost items. These staff members are equipped to guide you through the process of recovering your belongings, provide updates on the status of your lost item, and assist you in completing lost item reports. 

A comprehensive form detailing the lost item’s description, where it was last seen, and the passenger’s contact information must be filled out as part of the procedure. 

JetBlue Airways has a policy for storing lost items for a predetermined amount of time. Items are typically kept for thirty days. The item may be donated or disposed of in accordance with the airport’s regulations if it is not claimed within this time frame. With additional security measures, high-value items, like electronics or jewelry, can be stored separately. 

JetBlue Airways provides passengers who are no longer at the airport with an online portal through which they can inquire about their lost belongings. Passengers can check the status of their report and receive updates through this portal without having to physically visit the counter. 

Travel Services Offered by JetBlue Airways at STX Airport

Simplify your travel experience with the exceptional services provided by JetBlue Airways at STX Terminal;

Traveling with Kids

JetBlue Airways is aware that traveling with children can be challenging. Their STX Terminal provides a variety of family-friendly services to make your journey as stress-free as possible. For families with children, JetBlue provides dedicated family check-in counters to ensure a more streamlined and effective travel experience. 

Assistance for Unaccompanied Minors

Parents and guardians can rest easy knowing that JetBlue Airways offers Unaccompanied Minor Assistance services. Their team will ensure that children stay comfortable and safe during their flight and reunited with their designated guardians without a hitch.

In-Flight Facilities

For passengers departing from the STX Terminal, JetBlue Airways provides a wide range of high-end amenities with the goal of making travel easier and more comfortable. 

Get your meal in advance

Before your JetBlue flight, you can select and reserve your preferred meal, ensuring a delicious dining experience. At least 24 hours before departure, this service is typically available when booking the flight or through the airline’s app or website. 

Utilize Wi-Fi to Stay

JetBlue Airways provides Wi-Fi access to passengers while they wait for flights. During their time in the airport, this service enables travelers to watch movies, access various websites, and check their emails.

Airline Clubs

STX Terminal M often boasts exclusive airline clubs or lounges, designed to provide a luxurious and relaxing oasis. These exclusive spaces offer a host of amenities to enhance the travel experience, including comfortable seating, gourmet dining, and business facilities for a seamless experience.

Priority check-in services

JetBlue Airways at STX Terminal M is tailored to offer a streamlined and efficient experience for premium passengers. By availing of priority check-in, these passengers can enjoy shorter wait times, dedicated check-in counters, and expedited security procedures, making their journey more convenient and stress-free.

Assistance with Wheelchairs

Dedicated services at STX Terminal M ensure that wheelchair-bound passengers have a smooth and comfortable journey. Please inform your airline at the time of booking or at least 48 hours before your flight to ensure availability. 

Self-Service Kiosks

Self-service kiosks at STX Terminal M simplify the check-in process and improve your travel experience as a whole. You can quickly and easily check-in for your flight using these kiosks, print boarding passes, and choose seats. 

Flight Delay and Cancellation at JetBlue Airways STX Terminal

In the event of flight delays or cancellations, JetBlue Airways places a high priority on the comfort and convenience of its passengers. They will promptly inform travelers of any flight delays or cancellations through various channels, including email, SMS, and updates on the Etihad app.

Travelers can rest assured that JetBlue Airways will rebook them on the next available flight at no additional cost as part of its customer-friendly policy. 

Travelers may also be eligible for compensation, such as food vouchers, hotel accommodations, or ground transportation, if the delay or cancellation is caused by factors within the airline’s control, such as maintenance issues or crew shortages. 

To stay up to date, travelers should regularly check their flight status on the JetBlue website or mobile app, and they should arrive at the terminal early to accommodate any changes to the flight schedule. 

Shopping/ Dining Options at JetBlue Airways STX Terminal

To meet the requirements and preferences of travelers, STX Terminal M provides a wide selection of retail options. Duty-free stores are a big draw because they offer a tempting selection of high-quality goods at reasonable prices. The duty-free stores have something for everyone, whether you’re looking for designer cosmetics, high-end perfume, or a fine selection of spirits. 

Additionally, Terminal M offers a wide selection of dining options to suit every palate. There is something for every taste and budget, from casual cafes and fast food restaurants that serve quick bites to sit-down restaurants that offer leisurely dining experiences. Travelers can savor the flavors of the area by eating local cuisine, or they can choose international fare to get a taste of home. 

Additional Facilities at JetBlue Airways STX Terminal

Find premium facilities of JetBlue Airways at STX Terminal.

• Wi-Fi
• ATMs
• Global Entry
• Priority Check-in
• Portable Charging 
• Luggage Carts by Smarte Carts
• Luggage Courier Service
• Baggage Check and Claim
• Courtesy Phones
• Lactation Rooms
• Vending Machines
• Currency Exchange

Contact JetBlue Airways STX Terminal

By offering diverse communication channels, JetBlue Airways ensures that passengers have convenient and effective ways to obtain the support they need. For immediate assistance, passengers can call their dedicated customer support number, +1-855-590-0981. JetBlue also provides a live chat and email option for prompt responses and solutions.

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