Lufthansa SSG Terminal – Malabo International Airport

Some of the airlines that use SSG are; ▪ Lufthansa Airlines It is one of the popular airlines which provide good operational facilities and connections to various destinations all over the world. For domestic as well as international flights, the Lufthansa Airlines has its flights operating from the Malabo International Airport’s Terminal 1. Besides, such comforts and services as passengers make available at Lufthansa Airlines SSG Terminal are harmonized to give travelers an effective and comfortable journey. 

Lufthansa flights meet at Terminal 1 of Malabo International Airport. This site seeks to give thorough information regarding the airline’s operations there.

Overview Of The Lufthansa SSG Terminal

Airport Name	Malabo International Airport
Airport Address	QP45+JW6, Malabo, Equatorial Guinea
Airport Code	SSG
Terminal	Terminal 1
Lufthansa SSG Arrivals Terminal	Terminal 1
Lufthansa SSG Departures Terminal	Terminal 1
Lufthansa IATA Code	LH
Lufthansa ICAO Code	DLH
Lufthansa Ticket Counter Hours	Daily 24 Hours
Lufthansa Official Website	https://www.lufthansa.com/in/en/

Active Terminal for Lufthansa Airlines Departure at SSG

Malabo International Airport’s Terminal 1 is where Lufthansa Airlines performs their departures (SSG). This terminal’s contemporary amenities and effective services are intended to make traveling easier for customers.

When you enter the departure area, Lufthansa counters on Level 4 are waiting for you. The terminal has things like luggage drop-off, quick-service dining, full meal options and duty-free shopping.

International travelers need not worry about being bogged down by immigration checks or safety procedures that delay them from boarding their planes. Terminal 1’s lounges, free wireless internet connection and medical services help create a favorable environment for every kind of passenger. SSG’s Lufthansa plays host to both business and recreational work because of its around-the-clock flights coupled with superb linkages across various destinations.

Designated Arrival Terminal of SSG for Lufthansa Airlines

Terminal 1 of Malabo International Airport (SSG) receives Lufthansa Airlines. The smooth and effective arrival experience for travelers is the goal of this terminal’s design. Immigration check is obligatory for travelers after disembarkation where they are supposed to give their passport, the filled up immigration card and a visa (if it is valid).

After immigration has cleared you, Ground Level Baggage Claim Area D is where you collect your checked bags. If any goods have to be declared, travelers must go through customs and present their customs declaration form.

Staff from Lufthansa can help passengers with any questions or needs during their stay at the terminal. To assist travelers who may have misplaced something, Terminal 1 also has Lost & Found services.

Airport Service of Lufthansa Airlines at SSG

Security Fast Lane

• By enabling qualified travelers to skip the standard security lines, this service aims to speed up the security screening procedure.
• Wait times at security checkpoints are greatly decreased for passengers utilizing the Security Fast Lane, which grants them preferential access.
• First class, business class, and elite status members of Lufthansa’s Miles & More frequent flier program are typically eligible for this service.
• Lufthansa operates out of Terminal 1, which is home to the Fast Lane.  At the time of appearing at the checkpoint used for security scrutinization, all travelers are supposed to follow the arrows that point them towards the Fast Lane.
• By employing the Fast Lane that hastens the procedure of securing, travelers may have a more laid-back pre-flight experience.
• To avail yourself of this service ensures that your permit is prepared and shows up for your flight.
• Once you are in the security area, follow the signs indicating the Fast Lane. Show your identity and your boarding pass to get in. 
• In the Fast Lane, adhere to the regular security protocols, which may involve taking off your belts, shoes, and devices from your luggage.

Group Boarding

When boarding passengers at SSG Terminal, Lufthansa Airlines adheres to the following procedure: 

1. HON Circle & First Class Members
2. Senators and the Business Class
3. Miles and Beyond Regular travelers (based on status)
4. Passengers in need of particular help, including families with children
5. Passengers in Economy Class

At the gate, statements about boarding are made, making it apparent which group is being boarded right now. In accordance with their designated boarding group, passengers are expected to queue.

Tips for Smooth Group Boarding

• The best defense against delays is to go to the gate well in advance of the time your boarding group is called.
• Assume that your passport and boarding permit will be examined.
• Observe the dimensions for carry-on luggage to make storage simpler.
• Pay close attention to any boarding announcements and obey any directions.
• During the boarding procedure, show consideration for other travelers and airline personnel.

Lufthansa Guide Service

Passengers can use Lufthansa Airlines for all sorts of services at Terminal 1. This service is meant to facilitate passengers with various travel needs and to create a smooth and harmonious airport-experience.

Travelers can get assistance from Lufthansa employees in the terminal via kiosks or the counter for check-in processes. 

The lost & Found desk allows travelers to ask questions regarding allowed luggage weight and get help with delayed or misplaced luggage.

In order to keep travelers informed, passengers receive real-time updates on flight status, gate changes, and boarding schedules.

In addition to helping with special requests like unaccompanied child services and pet travel, the guide service provides information on ticket bookings, cancellations, and revisions.

In Terminal 1, there are lounges, restaurants, and retail establishments that passengers can get information about.

Emergency medical services are available at the airport, and Lufthansa personnel can assist customers in finding the closest hospital. 

In addition to attending to the mobility needs of its customers, Lufthansa’s guide service guarantees that all terminal amenities are accessible to those with impairments.

Additional Services and Amenities at Lufthansa Airlines SSG Terminal

Check-in Facilities	Post Office
Ticket Reservation and Cancellation	Conference & Exhibition Office
Medical Service	Pet-friendly Service
Special Assistance	Meeting Point
Baggage Trolleys	Changing Areas
Delayed and Damaged Baggage Service	Baggage Allowance
Bank and Currency Exchange	Lost & Found Desk
Cafes and Bistros	Shops and Duty-free

Check-in Counter

The Malabo International Airport (SSG) boasts several check-in kiosks to hasten the passenger processing. Different airlines have their assigned areas in each terminal; for example, Terminal 1 is used by Lufthansa.

The airline provides self-service kiosks for speedy check-in facility, alternatively clients may use its counters. The travelers can perform all these activities such as reservation management, check-in and also take their boarding passes from the ticketing counter any time during the day.

Special Assistance for Passengers with Disabilities  

For comfortable and accessible travel experience for disabled travelers, Malabo International Airport (SSG) offers a range of special assistance services. The main characteristics of the particular support that SSG offers are as follows:

MyMIAccess Program

Making use of new features, MyMIAccess pilot project enables passengers with disabilities to access different facilities and services offered in the airport. The program serves those who have problems concerning mobility, sight or any other unique need.

Multi-Sensory Rooms

For travelers with developmental and cognitive impairments, SSG offers Multi-Sensory Rooms in Concourse D and the H-J Connector. Discomfort or uneasiness can be effectively alleviated by using a tranquil space with sensory materials; hence, the purpose of these rooms is to provide comfort. The working hours from Monday through Sunday are from 6am-10pm every day.

Wheelchair Assistance

Travelers who need wheelchair assistance should make previous arrangements with their flight. Wheelchair users may also find specific charging stations located throughout SSG’s terminal.

Lost & Found Assistance

A specialized Lost & Found service is available at Malabo International Airport (SSG) and is situated on Level 4 of North Terminal D. Every day, the facility is open from 8 a.m. to 6 p.m. Passengers can visit the office in person or report missing items online using the missing Item Claim form. 

Everything found in the airport is kept in safe storage for 30 days, including things found in employee shuttles and parking lots. When something goes missing on an aircraft, passengers should get in touch with the specific airline. Retrieving lost property is a simple process because the Lost & Found staff doesn’t collect fees for reporting missing things or picking them up.

Parking Lots

There are two primary parking garages at SSG:

1. Dolphin Garage: serves the North Terminal’s Concourses D and E.
2. Flamingo Garage: serves the Central and South Terminals’ Concourses F, G, H, and J. 

Additionally, there is a high vehicle parking space for huge cars next to the Dolphin Garage on the east side.

The cost of parking is $2 every 20 minutes, with a $25 daily maximum. On the second floor of each garage, valet parking is offered. First three hours are 22 dollars and for full day it costs 35 dollars.

Level 3 and the bottom floor of both parking lots offer accessible parking for Travelers with impairments. Automobiles with a disability parking permit can park for free for two hours. 

Parking for Passengers with Disabilities

Both parking lots’ ground level and Level 3 offer accessible parking for travelers with disabilities. If you have a disability parking permit or license plate, you will get to park your automobile free of charge for two hours.

Conclusion

It is a nice fulfilling easy experience to travel for travelers with Lufthansa airlines from Malabo International Airport (SSG). For instance, Lufthansa guarantees that taking flight is quite smooth by having modern day facilities, a promise to high quality services and having terminal number two only for its passengers. Though passengers at SSG have access to a variety of services, food options and travel services whether they are flying in or out.

List of all Lufthansa Airlines Terminals

Locating The Lufthansa Malabo International Airport On Map

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