United Airlines MCT Terminal – Muscat International Airport

The International Terminal (Terminal 1) is the main operational hub of Muscat International Airport where United Airlines operates. This terminal provides passengers with a variety of services and facilities and is well-equipped to handle international long-haul flights. United Airlines grants access to self-service kiosks, security checkpoints, and inquiry counters at Muscat International Airport, ensuring a smooth start to your journey. Before their flight, passengers can relax in the lounges, and enjoy duty-free shopping, and a variety of dining options in the terminal. 

This guide will thoroughly explore the services offered at Muscat International Airport, providing you with all the essential information needed for a seamless travel experience.

Essential Details About United Airlines MCT Terminal

Airport Name	Muscat International Airport
Address	Muscat, Oman
Airport Code	MCT
Contact No.	+525524822400
Arrivals	Terminal 1
Departure	Terminal 1
Working Hours	Daily 24 Hours
United Airlines IATA Code	UA
United Airlines ICAO Code	UAL
Official Website	www.united.com
YouTube	www.youtube.com/united
Facebook	https:/www.facebook.com/United
Twitter	twitter.com/united
Instagram Account	www.instagram.com/united

What Terminal is United Airlines at Muscat International Airport (MCT)?

United Airlines operates from Terminal 1 at Muscat International Airport (MCT). This terminal, also known as the International Terminal, handles all international flights, including those operated by United Airlines. 

• The check-in counters for United Airlines are conveniently located at Muscat International Airport Terminal (MCT). These counters open three hours before the scheduled departure, ensuring ample time for passengers to check in and complete any necessary pre-flight procedures.
• The customer care counters operate daily from 4:00 AM to 10:00 PM, providing comprehensive assistance to travelers around the clock. Whether you have questions about your flight, need help managing your existing booking, or require additional support, the dedicated ground staff are on hand to assist.
• United Airlines terminal at Muscat International Airport offers a range of comfortable amenities designed to enhance your travel experience. For those looking to relax, there are quiet areas and lounges where you can rest or catch up on work in a peaceful environment.

United Airlines Departure Terminal MCT Airport

United Airlines flights from Muscat International Airport depart from Terminal 1, a hub designed to cater to various passenger needs. 

To avoid any problems at the last minute, international travelers must check in their bags at least 3 hours before departure.

Check-in must be completed at United Airlines’ Terminal 1 for passengers with special requirements, such as those traveling with pets, requiring accessible services, or unaccompanied minors. 

To meet the check-in and baggage submission deadlines, you must arrive early. For domestic flights, the minimum time to drop off bags is 45 minutes, while for international flights, the time limit is 60 minutes.

If you need to purchase a ticket last minute, the ticket counter at Terminal 1 offers assistance, often providing discounted fares for these purchases. 

United Airlines Arrivals Terminal MCT Airport

At Muscat International Airport (MCT), United Airlines flights land in Terminal 1. Before completing their journey, passengers disembarking from United Airlines must pass through a series of checkpoints upon arrival. 

Your passport and any other relevant travel documents will be examined by Customs and Border Protection (CBP) officers at the first checkpoint, Immigration. 

Depending on the number of passengers who arrive, this procedure can take anywhere from 25 to 30 minutes. Passengers will proceed to Customs after Immigration. International travelers must declare any regulated or special baggage they carry. 

Additionally, you may be asked to complete a customs declaration form outlining the items, then you will proceed to the baggage retrieval area once they have cleared Customs. 

For United Airlines flights, clear signage can direct you to the designated baggage claim area. To ensure that you recover your luggage quickly, it is essential to carefully follow the signs.

United Airlines Lost and Found Counter at MCT Terminal

At MCT Terminal, United Airlines has a Lost and Found service that helps passengers find lost items. The first thing you should do if you lose something while traveling with United Airlines is to report it quickly.

Visit the terminal’s Lost and Found office and fill out an online form on the United Airlines website. Be sure to include as much information including the time and place where it was last seen and any identifying characteristics. 

The Lost and Found service will conduct a thorough search after a report is filed. You will be contacted using the provided information if the item is found. 

You can use Airlines’ application by using a reference number to track the status of your case. 

For more information or any query, you can contact the United Airlines team. 

In case of damaged luggage, you can file a complaint and the Baggage service counter will examine your luggage. If you have poor-quality luggage, or there is existing damage, then the airline does not provide compensation.

Travel Services Offered by United Airlines at MCT Airport

Traveling can be a daunting task that comes with unexpected challenges. However, United Airlines at MCT Terminal provides a comprehensive range of services to make travel an unforgettable experience.

Traveling with Children

United Airlines offers family-friendly amenities, such as play areas, stroller rentals, and family lanes at security. MCT Terminal provides nursing rooms and changing stations, ensuring a smooth journey for parents traveling with young children.

Unaccompanied Minors (Aged 5-14)

MCT Terminal assists unaccompanied minors with dedicated staff ensuring safe transit. Special lounges are available where they can wait comfortably. Airlines typically provide escort services from check-in to boarding and even at the arrival destination.

In-Flight Services

Airlines offer a variety of in-flight services including, 

Pre-Order Meals: Passengers can pre-order meals tailored to their dietary preferences or restrictions, ensuring a satisfying in-flight dining experience. 

Wi-Fi: In-flight Wi-Fi allows passengers to stay connected during their journey. Services typically include browsing, email access, and streaming options, enhancing productivity or entertainment while in the air.

United Club: Airport lounges offer exclusive airline club access, providing a quiet space to relax, work, or dine before a flight. Amenities often include complimentary food and drinks, Wi-Fi, and shower facilities, creating a premium pre-flight experience.

Priority Boarding

Priority boarding services enable travelers to board the plane ahead of general passengers, ensuring early access to overhead bins and a more relaxed boarding process. This service is often available to premium passengers and loyalty program members.

Free Wheelchair

Airports provide free wheelchair services to assist passengers with mobility challenges. Trained staff are available to help with navigating through check-in, security, and boarding, ensuring a comfortable and stress-free airport experience.

Airport Kiosks

Self-service kiosks at airports allow passengers to check in, print boarding passes, and manage luggage tags efficiently. 

Flight Delay and Cancellation at United Airlines MCT Terminal

If your United Airlines flight is delayed by 3 hours or more and you have not been provided with alternate flight arrangements are entitled to several forms of assistance. This may include meal vouchers or access to airport lounges to ensure passengers are comfortable during the extended wait. 

If you have booked a flight with 1500 km or less distance, you may get 250 euros compensation. If the flight is between 1500 km and 3500 km, then compensation may be 400 euros. Over 3500 km flight, the compensation may be 600 euros. 

In case your flight is canceled at the last minute at the airport, then you can choose between- a refund for any unused portion of your fare, ensuring that you are compensated for the part of the journey they did not complete. Or you can opt for rerouting, which allows you to reach your final destination on the earliest available flight. If preferred, you can also have the option to change their flight to a later date, depending on seat availability.

Shopping/ Dining Options at United Airlines MCT Terminal

Muscat International Airport’s MCT Terminal is a vibrant hub of activity, offering a wide array of shopping and dining options designed to cater to travelers’ needs and preferences.

Dining at MCT Terminal has evolved to cater to a variety of tastes and dietary preferences. From fast food chains and casual eateries to gourmet restaurants and coffee shops, there’s something for everyone. This terminal also features an extensive selection of retail outlets ranging from luxury brands to duty-free shops. There are many options available at Terminal 1, such as;

• Be Relax Spa
• Rip Curl
• Swarovski
• Hudson News
• Sky Free Shops

Facilities at United Airlines MCT Terminal

Muscat International Airport’s Terminal offers a wide range of facilities for passengers to explore, ensuring a comfortable and convenient travel experience. 

• Wi-Fi
• ATMs
• Bicycle Lockers
• Courtesy Phones
• CLEAR ID
• Global Entry
• Lactation Rooms
• Luggage Carts by Smarte Carts
• PPE Vending Machines by Prepango
• Prepaid Debit Card by Ready Credit Corporation
• Shoeshine by The Classic Shine
• Vending Machines by Canteen MCT
• Security Assistance
• Baggage Check and Claim
• Portable Charging by Fuel Rod

Contact United Airlines MCT Terminal

United Airlines offers multiple contact methods for passenger support: calling +1–855–590–0981, initiating a live chat, or sending an email. Their experts are devoted to providing effective solutions to guarantee a hassle-free travel experience.

List of all United Airlines Terminals

Locating The United Airlines Muscat International Airport On Map

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